Villa Arden Hills

Beautiful room. D

Pros: Room was huge. Over the top maybe for an overnight getaway. In room spa was nice.

Cons: I notified management of some disrepair we found within the room after leaving they said they would take care of it. My understanding was this was a bed and breakfast - breakfast ended up being lackluster - defrosted pastries and muffins with a few cups of yogurt left out. Issues within the room and the disappointment at breakfast left me feeling that the value wasn't there for the cost.

Pros: Breakfast was delicious and good quality. It was delightful experience as it was served by the very friendly Janice who is extremely focused on delivering excellent service!

Cons: There should have been a safe in the room to allow guests to lock up their valuables. Also, we have to request for the coffee machine as it was not in the room when we checked in.

We'll stay here again, but we'll have to bring several items (ice chest, etc.) not provided.

Pros: Location was very handy for us. Anthony was helpful and responsive in getting us a second set of keys and extra towels. The Lifetime Club next door was convenient and had very nice facilities; really enjoyed the lap pool (recreational pool is closed, under construction). Loved having the jetted tub in our room. Our room (Portofino) was spacious and comfortable. Keurig coffee pot in room with several pods. Wifi was good and easy to use. Onsite parking included (one space per room).

Cons: No hairdryer in room! Might be able to request one but I didn't have time. No mini fridge or microwave, no source of ice available. Shower and sink are VERY slow draining, need unplugging. TV did not have a way for us to plug in our Roku stick and/or watch anything other than Pluto TV or someone else's (previous guest's?) Netflix account. No breakfast; apparently it's no longer offered, though they have a nice dining room on site. Bathroom (tub, sink and shower) is open to the bedroom with just a toilet closet having a door; I prefer more privacy in the bathroom.

My stay was perfect and I look forward to staying there again many times in the future.

Pros: the concierge was exceptionally nice - contacted me ahead of time to let me know they were expecting me and checking to see if i needed anything on arrival. really very welcoming and I felt well taken care of for my stay. the room was beautiful, comfortable and super charming. the location was perfect. couldn't have asked for a more perfect stay.

Cons: Nothing. Loved everything about this place.

Felt like I was in Europe. Wonderful!!

Pros: the quietness of the Valenica room, the jacuzzi bath. Awesome.

Cons: There were no wash cloths, There were plenty of towels.

Perfect for a romantic one night getaway

Pros: I loved the bath tub! Perfect for a nice relaxing bath! Definitely recommend the staff is the best! My husband accidentally left his wedding ring and they were able to locate it and return it to us!

Cons: They don’t have fridges or microwaves.

Pros: Wonderful experience… beautiful resort. Will definitely return for another staycation.