Krätschmer
10/10
United States 🇺🇸
Pros: The hotel, the room and the staff were excellent. The cleanliness throughout the hotel was adequate. The staff was friendly and helpful. I am a little sad about the extra cost of $108.34. I did not use the parking lot because I do not drive, I only used the room and the dining room. My little dog is housebroken, he does not poop inside, only in the yard, I picked up the poop, I used the litter box as instructed. There was nothing extra.
Cons: The rom was $401,68 and an additional $100 was added for my dog which is fine, but when I checked in they deducted $510 from my account and then another $100 so the total was $610. The bill I received when I checked out only showed $501,66 I don't understand what the extra $108,34 is.
Peter
10/10
United Kingdom 🇬🇧
Nice place to stay on way to Lake Tahoe
Pros: Courteous and friendly service. Staff helpful and considerate. Clean rooms & public areas, nice outside back patio area.
Cons: Omission of prepayment (booked & paid 11 months previously) was charged again at check out. However desk manager sorted it all out so we're happy in the end. Would definitely stay again
David
10/10
United States 🇺🇸
Quick check in, very clean and comfortable
Pros: Easy check in, very courteous and helpful clerk, The included free logins of popular streaming apps on the TV was a real plus and appreciated
Cons: I had no issues
Abigail
8/10
United States 🇺🇸
Pros: Convenient location. Lots of great shops and restaurants nearby. Nice sized room. Very nice lobby area.
Cons: Our room was facing the freeway so there was a bit more noise than I’d prefer.
Diana
9/10
United States 🇺🇸
Everything was fine.
Pros: location, next to the freeway. The room was a good size.
Cons: We didn't get charged for parking because of the construction, otherwise they would charge us 12.00 a day. I don't like beening charged for parking. The bathroom ran out of body wash and never refilled while we were there . We did let them know.
Donnabelle
9/10
United States 🇺🇸
Swell!
Pros: Breakfast was great and affordable. Staff were friendly.
Cons: No pool at the actual hotel but did not mind going to Residence Inn for swimming in the indoor pool.
Jennifer
10/10
United States 🇺🇸
Pros: The room was really nice, very clean, comfortable, and reasonably priced. The AC worked.
Cons: There were no real issues. The only downside was that the shower water pressure wasn't very strong, but the water was hot.
Donald
10/10
United States 🇺🇸
Beautiful hotel
Pros: Shopping near by with restaurants plus restaurant in side hotel very nice
Cons: Bed was a bit hard but ok