Homewood Suites by Hilton Reno

Overall, I had a wonderful stay.

Pros: I like the view and quietness I like the location

Cons: I didn’t like the pillow it was too firm The shower had a crack side wall

Overall a great experience

Pros: Breakfast was amazing , even with the place being under construction it was still a wonderful stay. Will book again.

Cons: The site offered roll in beds but when we arrived , we were told they dont offer any roll in beds only have cribs. That was the only cons since we have a big family i was counting on the extra bed.

Pros: The renovations of rooms and the kitchen areas in the room. The breakfast was really good as well. Staff was very friendly

Cons: All 3 Rooms were not together as requested. 2 rooms didnt have enough pillows and pot or pans or silverware. More trash space

Great stay, overall no complaints.

Pros: The breakfast was great, different options daily. Room was clean and staff was attentive when asked for assistance

Cons: The Hot tub did not work, and the pool was not heated as expected. Finishing up a long day of outdoor activities in the winter, would of been nice to end with dip into the pool/hot tub

My stay was comfortable, relaxing, and the staff was super friendly especially the breakfast lady.

Pros: Bed was comfortable, there were bottled waters in the room. Location is nice and quiet.

Cons: Hot tub was not working and that was the main reason for my staying at a very nice hotel. 🥺

Pleasant

Pros: Was clean, spacious and I was very happy with the comfort of the room

Great value & experience for family travelers!

Pros: I can’t rave enough about this hotel experience! The rooms were more than comfortable, nice linens, separate bathrooms, decent water pressure, multiple tv sets, a great common area between rooms, and SO clean!

Cons: There were really only two things that made this less than a 100% experience; 1) one of the staff members at the desk was condescending and bordered on outright disrespect. She made a comment about our party that didn’t set well when I checked in. I did not respond in the moment & instead decided to give it the benefit of the doubt, in the case that I mistook her. Any time I passed her on the premises she still had a snide demeanor. My sister also had the same vibe from her. 2) The hallways had a weird odor (I am really big on things smelling clean) that wasn’t quite food or cleaning products. Not sure how this could have been remedied, charcoal odor absorber? Maybe pipe in some type of light air freshener? In either case it did not impact the overall quality of the hotel or our stay!

Friendly and attentive staff

Pros: Staff was friendly and attentive. They gave dining suggestions for the area and made sure we had what we needed for our stay.

Cons: The carpet in the room was worn to the floor in places and needs to be replaced. Pricey rooms for a one night stay.

Beautiful hotel

Pros: The breakfast was really yummy. Different things each morning which was nice, rooms had great space. I appreciated that all the linens for the pull out were pre packaged in the closet ready to go. I also appreciated the little water bottles in the pool area as we were rather thirsty after our swim! Wonderful touches

Cons: It’s definitely on the higher end in price but it was the perfect location between the two places we payed soccer at for our tournament

Pros: Great location off freeway & near lots of restaurants.very large rooms, family of 5 was comfortable. Would stay again.

Cons: Could hear people above walking & other rooms so better sound insulation would be the only thing lacking.